Privacy Policy

Privacy Policy

Last updated: September 15, 2026

Welcome to Dubai Mart Pro. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our online store.

By using our website or purchasing from us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our store, place an order, or contact us, we may collect certain information, including:

  • Full name

  • Billing and shipping address

  • Phone number

  • Email address

  • Order and purchase information

  • Payment-related information

  • Information you provide when contacting customer support

We only collect information that is reasonably necessary to provide our services and process your orders.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, such as:

  • IP address

  • Browser type and device information

  • Pages you visit

  • Time spent on our website

  • Referring website or source

  • Website usage and interaction information

This information may be collected through cookies and similar technologies.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders

  • Arrange shipping and delivery

  • Process payments

  • Communicate with you about your orders

  • Provide customer support

  • Respond to questions and requests

  • Improve our website, products, and services

  • Prevent fraud and unauthorized transactions

  • Maintain the security of our website

  • Send promotional messages where permitted by law

  • Comply with applicable legal requirements

3. Payments

Payments made through our store may be processed by third-party payment providers. We generally do not have access to your complete payment card details.

Payment providers may collect and process your information according to their own privacy policies and terms.

4. Cookies

Our website may use cookies and similar technologies to provide essential website functionality and improve your shopping experience.

Cookies may help us:

  • Keep items in your shopping cart

  • Remember your preferences

  • Understand how visitors use our website

  • Improve website performance

  • Measure advertising and marketing effectiveness

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some features of our website.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted third parties when necessary to operate our business, including:

  • Shopify and website service providers

  • Payment processors

  • Shipping and delivery companies

  • Technology and hosting providers

  • Customer support services

  • Analytics and marketing service providers

  • Professional advisers when necessary

  • Government authorities or law enforcement when required by law

These third parties may only receive information reasonably necessary for the services they provide or as otherwise permitted or required by law.

6. Shopify

Our online store is powered by Shopify. Shopify provides the technology that allows us to operate our online store, process orders, and provide shopping functionality.

Information collected through our store may be processed by Shopify and its service providers in accordance with their applicable privacy policies.

7. Marketing Communications

If you provide your email address or other contact information, we may use it to communicate with you about your orders, products, offers, or promotions where permitted by applicable law.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the message or by contacting us.

Transactional messages, such as order confirmations and shipping updates, may still be sent when necessary to fulfill your order.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

When personal information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

10. Third-Party Links

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.

11. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Opt out of certain marketing communications

  • Request information about how your personal information is used

To exercise an applicable privacy right, please contact us using the details below.

We may need to verify your identity before processing certain requests.

12. Children's Privacy

Our website is not intended for children who are not legally permitted to use online shopping services in their jurisdiction.

We do not knowingly collect personal information from children for the purpose of making purchases or creating accounts without appropriate authorization.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or legal requirements.

When we make changes, we will update the "Last updated" date at the top of this page.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Store Name: Dubai Mart Pro
Email: dubaimartpro@gmail.com
Location: Sharjah, United Arab Emirates

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.

Dubai Mart Pro
Your Convenience Store for Facial Care, Tech Products, Kitchen Accessories & Household Tools.